Case Study:
International Quick-Service Restaurant

Consumers near the brand’s restaurants and its competitors were targeted at radii of 1, 5, or 10 miles. The average visit lift was almost 25%.

Objective

An international Quick-Service Restaurant chain partnered with Verve™ to deliver year-round campaigns that aligned with national goals: increasing in-store traffic, driving consideration of its products to increase sales, and generating awareness around new products. Each campaign had a specific purpose but worked seamlessly together to deliver continued presence for the brand.

Strategy

While the objectives of driving store traffic and consideration may have been the same for every campaign, the creative delivered each time was unique and aimed at different audiences – from frequent QSR Diners and Business Travelers to families with hectic schedules, and to young males looking for a flavorful, filling, and affordable lunch. Consumers near the brand’s restaurants and its competitors were also targeted at radii of 1, 5, or 10 miles.

Verve selected its hallmark location-based creative experience to highlight menu items, promote an offer, and include a map displaying the nearest locations. The underlying message was one of value, offering easy go-to meals that satisfy individuals or entire families without breaking the bank.

Results

ABOVE BENCHMARK CLICK-THROUGH AND SECONDARY ENGAGEMENT RATES

With CTRs between 0.4% and 0.6%, secondary-engagement rates with map between 3.0% and 3.5%, and secondary-engagement tap-to-landing page between 5.0% and 6.5%, consumers clearly demonstrated their interest in the brand’s product and offer.

OVERALL COST PER VISIT AROUND $1.00

The brand saw a store conversion rate between 4.5-5.25%. The average visit lift was almost 25% and the cost per incremental visit was about $7.00.

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