Case Study:
Beacons Implementation

Delivering brand messages or coupons when in the immediate vicinity of the product led to a 200% – 300% lift in sales.

Objective

A global CPG manufacturer wanted to test the timing of the delivery of mobile coupons and its effect on driving product consideration and sales while the consumer was already in the store.

Strategy

The brand partnered with one of the largest discount retailers in the country to deploy Verve Beacons in several hundred test locations around the country. Beacons were placed at store entrances and in the aisle near the brand’s product displays. The brand also enlisted a mobile-couponing application to trigger coupon delivery upon sensing one of the beacons in close proximity.

Two coupon-delivery options were implemented. The first targeted shoppers upon arrival at the store when the couponing app sensed beacons at the entrance and delivered a “don’t forget to buy” message on the home screen. The second reached shoppers near the aisle with the brand’s product. Beacons triggered the app to serve a brand message or money-saving coupon.

Results

IN-STORE MESSAGING DROVE PRODUCT CONSIDERATION

Shoppers notified upon entry drove direct and immediate traffic shifts to the prompted product category. By using beacons to measure traffic flow, Verve’s analysis demonstrated that shoppers arrived at the aisle sooner and stayed longer.

2-3X SALES UPLIFT WITH IN-AISLE MESSAGING

Analysis of shopper behavior in-aisle (i.e. product placed in cart) and POS sales data revealed that delivering brand messages or coupons when in the immediate vicinity of the product led to a 200% – 300% lift in sales.

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